COVID-19 NOTIFICATIONS

The health and wellbeing of our guests and colleagues is paramount to us and we are closely monitoring the situation. We have taken steps at a very early stage to raise awareness on the Covid-19 outbreak with our team and partners.
Our actions include but are not limited to:
• Rigorous cleaning and sanitization of guest rooms.
• Frequent sanitization of high-contact points, such as elevator buttons, door handles, Reception counters & restrooms.
• Hand sanitizers placed at guest contact areas, such as the Reception, F&B outlets and public restrooms.
• Implementation of social distancing measures to all indoor and outdoor venues.
• Temperature checks conducted at the front desk for our guests and at the employee entrance for our team members.
• Provision of alcohol pads & hand sanitizing gel in guest rooms.
• Regular training of our employees ensuring proper hand hygiene and awareness of COVID-19.
• Keeping our team members updated on the guidelines provided by the World Health Organization and local health authorities. Our colleagues are ready to render assistance to any guest that might feel unwell.

During your stay with us we urge you to monitor your health closely and if you are feeling unwell to please alert us immediately by pressing the "Instant Service" button on your in-room phone.
We take the utmost care to ensure your stay with us is safe and comfortable. While the COVID-19 outbreak is a precipitously changing and fluid situation, we are committed to keeping you informed and to care for you as a valued Po Hotel Semarang guest.
We look forward to welcoming you to our heritage with the same warmth and Javanese hospitality we have always done.
Please note that the availability of certain services and outlet operations might be disrupted during this period.
We would advise guests to contact their Embassy or Consulate if they require additional information or have specific inquiries regarding their travel destination.

Canceling your reservation before 6:00 PM (local hotel time) on 3 days prior to
Arrival will result in no charge. Canceling your reservation after 6:00 PM (local hotel time) on 3 days prior to arrival, or failing to show, will result in a charge of 1 (One) night per room to your credit card. Failing to call or show before check-out time after the first night of a reservation will result in cancellation of the remainder of your reservation.